Frequently Asked Questions
Do I need electricity to operate my LPC Heater?
No, electricity is not needed to operate the convection heater.
Can I hook up a thermostat to my LPC Heater?
No, external thermostats cannot be used to operate the heater.
Where can I find my model number?
The model number is found on the front of the base. It is also located on the outside of the heater’s carton by the UPC.
How long is my warranty?
All of our propane and natural gas heater units come with a limited one-year warranty from the date of purchase.
Where can I find my serial number?
The serial number is found on the front of the base.
Can I use a longer hose?
This heater can only be used with the supplied hose and regulator assembly. Should your hose assembly fail or prove defective, contact our customer service department for a replacement.
What size propane tank is needed for this heater?
Both of these models are designed to be used with a 100-lb. propane cylinder. If used with a smaller cylinder, the heater may not run effectively or efficiently.
The heater runs for about 15 minutes then shuts off.
The tank may be low on fuel or the tank may be too small for the heater.
I have a full tank, but the colder it gets, the less heat I am receiving.
Liquid propane is always trying to become a gas and escape the tank. (It boils at -44°F, unless it is under pressure.) When the air surrounding the tank is cold, the liquid propane is less willing to become a gas, thus lowering the pressure. Basically, a full tank in 70ºF will exert more pressure than a full tank in 30ºF. Ambient temperature outside the tank determines the pressure of the propane, as long as you have some liquid inside the tank and the liquid does not exceed 80% of the tank's capacity (which explains why you never receive a full tank of liquid propane).
How long will my heater run on a 100-lb. cylinder?
80V: 36 hours, 200V: 31 hours
Can this heater be used indoors?
Never use this heater for indoor residential applications or where people dwell! This heater is certified for outdoor use only and is permitted for indoor use only with adequate ventilation as prescribed in the User's Manual. It is intended for temporary heating of buildings under construction, alteration, or repair.
The pilot will light, but it goes out as soon as I release the knob.
When lighting for the first time, continue pressing in the knob for 30 seconds to ensure all the air is out of the pilot line. This will also give the thermocouple enough time to properly heat up to allow the valve to open and the heater to work.
How can I convert gallons to cubic feet?
To convert gallons to cubic feet, simply multiply it by 36.28 (60°F at sea level). This factor may vary depending on altitude, temperature and meter type.
How much pressure will I receive from my propane tank on a cold day?
Vapor pressure (PSI) is determined by the ambient temperature. Please see our Propane Vapor Pressure Chart:
(Propane boils at –44ºF)